CPCU, ARM, AAI,  president of Merriam Insurance Schenectady, NY Office  He began in the insurance business with his father in 1983 as a general lines producer.  Since 1989, he has been responsible for agency personnel, marketing and sales strategy.  He teaches insurance courses around the northeastern United States and is active in community affairs.  He is married and the father of three children.  Brian considers himself blessed to work with his staff and looks forward to each new workday. (518) 393-2109 extension 201 brian@merriaminsurance.com

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	Bookkeeper Schenectady, NY Office Paul has an Associates in Accounting, is an enrolled agent with the IRS and is a Public Notary - Commissioned NYS, Saratoga County. Paul is married with two almost grown children, has two cats and a hobby of model construction. Paul can be reached at our office at extension 202. (518) 393-2109 extension 202
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	Commercial Program Director Schenectady, NY Office  Bob has been with the Merriam Agency since 1997. Prior to joining the Agency, he had over 25 yrs experience in manufacturing processes and sales management. Bob has extensive Title Industry and Attorney programs (including Professional Liability) focusing on NY, PA and NJ. He also has Specific Programs tailored to Churches, Optometrists, Hair Salons and Garages/ Body Shops. (518) 393-2109 extension 211 bob@merriaminsurance.com

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CPCU, AAI, AIM, AIS, Commercial Lines Work Flow Manager Schenectady, NY Office  Carol is a graduate of the Junior College of Albany, a Chartered Property Casualty Underwriter and holds three other insurance industry designations; Accredited Adviser in Insurance, Associate in Management, and Associate in Insurance Services. She has taught many classes here at the agency and oversees the timely processing of our Commercial Lines accounts. Quality Customer service is Carol’s goal. She enjoys travel, time with her grandchildren, and reading. (518) 393-2109 extension 220 carol@merriaminsurance.com

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Commercial Lines Account Manager and Claims Specialist Schenectady, NY Office Lisa joined our Commercial Lines team in 2004, with a degree in Business Administration and several years of customer service experience all ready under her belt. since then, she has earned her INS Insurance accreditation and is currently pursuing the Accredited Advisor in Insurance designation. Lisa is involved in our professional liability program, and is the person to go to with all of your E & O claims, questions and concerns! With extensive experience in Property & Casualty Insurance, she is ready to meet all of your commercial insurance needs. (518) 393-2109 extension 219 lisa@merriaminsurance.com

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	ACSR Personal Lines Account Manager Schenectady, NY Office  Kelly services our personal lines policies (change endorsements, questions, payments, etc.) Kelly has over ten years of customer service experience and is working towards the INS Personal Insurance accreditation. (518) 393-2109 extension 204 kelly@merriaminsurance.com
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	Customer Service Representative Schenectady, NY Office  Maggie serves our Commercial Lines Department with over six years of insurance experience. She handles commercial lines claims and has begun to assist in the Bed & Breakfast program. She is working toward her INS accreditation. (518) 393-2109 extension 208 maggie@merriaminsurance.com
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Account Executive Schenectady, NY Office Brian joined the agency with 3 years of personal lines insurance experience. He assists Jennifer with marketing and sales and will also be pursuing his commercial license as well as other insurance designations. Brian's interests include playing drums, a good bowl of ice cream, and playing Frisbee. (518) 393-2109 extension 224 brian.pudlo@merriaminsurance.com

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Assistant Account Manager Schenectady, NY Office Lisa joined our team with over six years experience in customer service. She serves in our Commercial Lines department handling commercial claims while developing her expertise in all other areas of commercial insurance. Lisa enjoys singing country music in her free time. (518) 393-2109 extension 221 lisamarie@merriaminsurance.com

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Professional Liability Program Accounts Manager Schenectady, NY Office   Extension 206 vince@merriaminsurance.com Prior to joining the agency, Vince had over 30 years experience in Technical, Personnel and Administrative Management. After completing a career with the US Navy, he held key management positions with several Capital Region private sector business enterprises. He holds a BS Degree from Regents College-University of the State of New York is married and has two grown children. (518) 393-2109 extension 206 vince@merriaminsurance.com

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